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| » Consulting |
We understand how businesses need to use technology. From CEO to support staff, everyone in your company has their own individual requirements. Customer relations, sales, and bookkeeping are vital parts of any company’s system, and there are many more. Email, document creation and management, and Internet research also contribute to daily tasks. We address all of these needs and assist in evaluating software and hardware solutions that will best fit the way you manage your company. We do the legwork to find the right solutions for you – sometimes even resulting in recommendations of products that we do not sell. Our goal is to assist you in optimizing your system to keep your company running smoothly.
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| » Installation |
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We install hardware and networks, as well as a wide variety of software applications, ranging from industry-specific to general business. We configure your system so that its hardware and software components work together properly. By getting your system set up correctly from the start, we help you avoid unnecessary headaches down the line.
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| » Training |
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We offer a range of personalized training options to suit your needs. Whether you are learning to navigate a newly installed application or need help with a problematic or unfamiliar area of an existing program, we offer both one-on-one and group training options. Training sessions can be held either on-site at your location or in our own training room. In addition, we offer an ongoing schedule of training courses at our facility. By familiarizing your staff with the functionality and proper usage of your software, we can help reduce frustration and increase productivity.
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| » Support |
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Sometimes you need just a quick answer on how to accomplish a specific task, or fix a minor problem. In these instances, we offer telephone, email, and remote support services. We also provide on-site assistance for problems that are too complicated to solve any other way. Our expertise allows us to solve many common problems quickly, maximizing your productivity and preventing small issues from becoming major ones.
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| » Troubleshooting |
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In many cases, our troubleshooting expertise is tapped when the problem you initially reported winds up being only a symptom of a different or larger problem. In the complex world of computer technology, a single problem can result from a variety of different sources. Our real-world experience allows us to ask your staff the right questions to uncover the root of the problem and get your system back up and running.
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| » Data Security |
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Keeping your data safe consists of more than just having your staff log in with user names and passwords. Threats to your company’s (and your clients’) data come from numerous sources, including emails with virus-infected attachments, downloads from the Internet that include viruses or Spyware, and even in-house instant message conversations if you are using an Internet-based IM software. We address all of these issues and more, with software and hardware solutions. But perhaps most important, we can help you develop and enforce a technology usage policy for your company that will keep your confidential data safe and secure.
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